Worked case · Controlled response · 12 figures

Consequence-aware triage

Prioritize by consequence and time

Figure 01 / 12

The population that monitoring actually sees

The population that monitoring actually sees — Consequence-aware triage. Count; operational events in one day. Exact values are in the figure data below.
Count; operational events in one day

8,756 of 8,800 source items enter this monitoring calculation. The missing 44 items are a coverage gap, not evidence of low risk. Reconcile stable identifiers and amounts where appropriate before interpreting the alert rate.

Figure data and text version
Population stateItems
Included in monitoring8,756
Absent from this run44

A queue order should reflect impact, time sensitivity, and applicable obligations. The oldest item and the largest dollar amount are useful signals but not complete policies.

Use explicit priority classes with age and obligation checks and named escalation owners.

All amounts, rates, capacity limits, and outcomes in this case are synthetic. The three conditions are separate assumptions for comparison. A better result in the response condition is not measured proof that the proposed control causes that improvement. The figures expose the calculation and its limits; a real deployment needs its own evidence.

Read the result

The daily source population is 8,800 items, but 44 are outside the completed monitoring run. The included population creates 598 hits and 568 unique cases. With 72 cases already open and capacity for 672, the queue closes at 0. Coverage, duplicate work, and staffing are separate causes; reducing one number does not prove that the overall control improved.

Model inputs and calculated values

Inputs below are the case-specific values. Each figure states the condition-specific assumptions and units used in its calculation. Calculated values are rounded for display.

InputValue
population8,800
alertRate0.065
capacity480
backlog72
Calculated valueResult
population8,800
covered8,756
missing44
raw598
duplicates30
cases568
opening72
resolved640
closing0
capacity672
Figure 02 / 12

From scenario hits to unique cases

From scenario hits to unique cases — Consequence-aware triage. Count; hit and case units differ. Exact values are in the figure data below.
Count; hit and case units differ

598 raw hits become 568 cases after removing 30 repeated references to the same case under the stated merge rule. Deduplication should reduce duplicate work while retaining the underlying events and reasons. It must not merge unrelated activity merely because values look similar.

Figure data and text version
StageCount
Raw scenario hits598
Duplicate references30
Unique cases568
Figure 03 / 12

The queue balance is an accounting identity

The queue balance is an accounting identity — Consequence-aware triage. Cases per day. Exact values are in the figure data below.
Cases per day

Opening backlog 72 + arrivals 568 − completed cases 640 = closing backlog 0. Completion is capped by both available work and the stated capacity. This identity is useful even when average handling times are uncertain.

Figure data and text version
MovementCasesDefinition
Opening backlog72Unresolved at window start
New cases568Unique arrivals in this window
Completed640Reached a defined completion state
Closing backlog0Unresolved at window end
Figure 04 / 12

Backlog accumulates across uneven days

Backlog accumulates across uneven days — Consequence-aware triage. Cases unresolved at day end. Exact values are in the figure data below.
Cases unresolved at day end

This deterministic six-day example applies a stated daily arrival multiplier and a constant completion capacity. Unused capacity does not carry forward as completed work. The series is a workload illustration; it omits variable case durations and specialist routing. Horizontal positions are the labeled observations or scenarios; equal spacing does not imply equal numerical increments.

Figure data and text version
DayClosing backlog
D10
D20
D310
D4190
D5143
D60
Figure 05 / 12

Arrivals and completions need separate plots

Arrivals and completions need separate plots — Consequence-aware triage. Cases per day. Exact values are in the figure data below.
Cases per day

The service line cannot exceed the work available that day. A team can complete more cases than arrive while clearing an opening backlog. Conversely, stable staffing can coexist with a growing queue when arrivals remain higher than capacity. Horizontal positions are the labeled observations or scenarios; equal spacing does not imply equal numerical increments.

Figure data and text version
DayArrivalsCompletions
D1568640
D2483483
D3682672
D4852672
D5625672
D6398541
Figure 06 / 12

An illustrative age profile of open work

An illustrative age profile of open work — Consequence-aware triage. Cases; constructed snapshot. Exact values are in the figure data below.
Cases; constructed snapshot

The closing backlog is 0 cases. The 50/30/remainder split is an explicit illustrative age allocation, not a distribution inferred from the arrival model. Production age buckets must come from each case’s actual receipt and status history.

Figure data and text version
Age bucketOpen cases
Under one day0
One to three days0
Over three days0
Figure 07 / 12

Completion outcomes are not criminal labels

Completion outcomes are not criminal labels — Consequence-aware triage. Completed review tasks; synthetic disposition allocation. Exact values are in the figure data below.
Completed review tasks; synthetic disposition allocation

Of 640 completed review tasks, 109 are referred for further assessment, 77 need another evidence action, and 454 close under the stated procedure. These are operational outcomes. None is a probability of money laundering or a substitute for a reporting decision.

Figure data and text version
Review dispositionTasks
Referred for assessment109
Further evidence action77
Closed under procedure454
Figure 08 / 12

Known-event tests assess specific coverage

Known-event tests assess specific coverage — Consequence-aware triage. Synthetic coverage test. Exact values are in the figure data below.
Synthetic coverage test

The injected test set contains 100 known test events designed to exercise prioritize by consequence and time. The system surfaces 96. That 96% detection result measures this constructed test set only; it does not establish population-wide detection of illicit activity.

Figure data and text version
MeasureCountInterpretation
Injected known events100Defined test population
Detected by the scenario96Expected evidence reached the control
Not detected4Investigate data, logic, and delivery
Real-world illicit prevalenceUnknownNot inferred from this test
Figure 09 / 12

Data quality has several independent dimensions

Data quality has several independent dimensions — Consequence-aware triage. Count; overlapping field checks. Exact values are in the figure data below.
Count; overlapping field checks

Each row is a different field requirement over the same source population. Completeness alone does not establish that values are accurate or current. The case uses explicit illustrative missing counts to show how data quality can affect scenario coverage.

Figure data and text version
Field requirementPresentAbsent
Party reference8,78218
Event time8,75644
Counterparty context8,668132
Figure 10 / 12

Type the relationship before drawing an inference

Type the relationship before drawing an inference — Consequence-aware triage. Typed evidence relationships. Exact values are in the figure data below.
Typed evidence relationships

This evidence map distinguishes a customer relationship, a transfer, and a case reference. The links support prioritize by consequence and time; they do not imply common ownership or intent. A shared data point is a lead whose meaning depends on source, time, and context.

Figure data and text version
FromToRelationship
Consequence-aware triageCounterparty AObserved transfer
Consequence-aware triageProfile recordDeclared business
Counterparty ACase recordEvidence reference
Profile recordCase recordContext for review
Figure 11 / 12

Case clocks start from defined events

Case clocks start from defined events — Consequence-aware triage. Illustrative internal timing. Exact values are in the figure data below.
Illustrative internal timing

A legal deadline, an internal response target, and an evidence-expiry date can start from different events. The hours here are internal teaching targets only. They are not BSA, sanctions, consumer-protection, or other statutory deadlines.

Figure data and text version
EventRelative timeOperational meaning
Source eventT0Activity occurred
Data arrivalT0 + 2 hoursThe monitoring system learned it
Case createdT0 + 3 hoursWork entered an owned queue
Internal review targetT0 + 27 hoursIllustrative 24-hour target from case creation
DispositionRecorded separatelyUse actual decision and reporting records
Figure 12 / 12

The end-to-end delivery contract

The end-to-end delivery contract — Consequence-aware triage. Operational control path. Exact values are in the figure data below.
Operational control path

The scenario is incomplete until the intended evidence reaches an owned case. For prioritize by consequence and time, verify source coverage, hit creation, queue acceptance, reviewer access, and final disposition separately. A green job status proves only that a job reported completion.

Figure data and text version
BoundaryAcceptance evidence
Source to scenario8756 included source items; 44 missing
Scenario to case598 hits linked to 568 unique cases
Case to reviewerRequired evidence visible under the reviewer role
Reviewer to outcomeDisposition, rationale, and any separate reporting decision retained

Connect the result to the system

Use explicit priority classes with age and obligation checks and named escalation owners.

Check the population, evidence, permitted action, and actual effect together. A balanced calculation can still use the wrong population; a successful response can still leave an unknown financial outcome. The case’s numerical result applies only to its stated assumptions.

Sources and further reading

The chapter sources support the concepts and scope. They do not prescribe the synthetic model rates.

  1. FFIEC: suspicious activity reporting
  2. Google SRE: handling overload
  3. MIT: queueing models and Little’s Law